Preferred Question Type

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Preferred Question Type allows you to rank or weight question response options and set desired responses.

Step 1 – Setup Assessment

Preferred Question Types are default when creating a new assessment.

Step 2 – Create Questions

There are two types of questions:

1. Radio (yes/no) – predefined answer options of:

– Yes
– No
– Not Applicable

2. Radio (Custom) – the user defines the options

When setting up a Radio (Custom) the new question modal will look like the below. Radio (Custom) allows users to add and define as many Answer options as required. To add Answer option simply click on the ‘Add’ button

Each answer option has the following fields:

Ranking – the ranking dictates the importance of the question response option, with the question response option with Ranking = 1 ranked as the best option, while question response option with Ranking = 3 is ranked as the word option. 

Preferred Answer – the user selects the preferred answer, i.e. the minimum acceptable answer that they would consider as ‘Compliant’. In this example, you can see that even though the ‘best’ answer is Answer option 1, the Preferred Answer is Answer option 2. This means that both Answer option 1 and Answer option 2 are acceptable, while Answer option 3 is below preferred and thus considered not compliant.  

Note: Respondents answering the assessment are not shown the Ranking or Preferred Answer option.

Step 3 – Results

As an example, an assessment with three questions has been created. All three questions are set up the same way as displayed below: 

For the first question, the respondent selected Answer option 1. Because the Preferred answer option was Answer option 2 and Answer option 1 is ranked higher than Answer option 2, the question in the results page has a green left border to signal compliance:

For the second question, the respondent selected Answer option 2. Because the Preferred answer option was Answer option 2, the question in the results page has a green left border to signal compliance: 

For the third question, the respondent selected Answer option 3. Because the Preferred answer option was Answer option 2 and Answer option 3 is ranked lower than Answer option 2, the question results page has a yellow left border to signal non-compliance:

If a question is left unanswered, they will have a red left border.  

 If you click on Report, you will see the following: 

The Assessment Compliance chart gives a snapshot overview of how compliant the respondent is. In this example, we had only one Question Domain called Default with the three questions. You can see by hovering over the Question Domain that there is 1 Below preferred response, which is question 3 in this example, 1 at preferred response, which is question 2 in this example, and 1 above preferred response which is question 1 in this example.

When using Radio (Yes/No), the functionality is identical, the only difference is that the user cannot define the response options.